Practical information


Any mail sent to you will be brought to you personally each day. Any letters you wish to send can be handed in at reception, where stamps and postcards are also on sale. If you are unable to leave your room, Room Service is happy to take your outgoing mail and hand it over to the postal service.


Room service is happy to assist you with the purchase of newspapers and magazines. The newspapers “Tages-Anzeiger”, “Neue Zürcher Zeitung NZZ” and “20 Minuten” are available free of charge in your room.
You can find a wide selection of newspapers, magazines, books, gifts, cosmetics and various chocolates at the kiosk in our lobby. Please contact our reception if you wish to have any flowers.


We advise you not to bring valuable jewellery and other objects of value with you. The hospital assumes no liability for theft or loss. A safe is naturally at your disposal in your room.

Other services

As well as our excellent medical and nursing services, we can offer you other services on request which can be adapted to your needs, demands and wishes. These include, for example, 24-hour care, personal butler, bodyguard, chauffeur services, secretarial services, translations, meeting rooms for up to 6 people, hotel reservations and travel arrangements, personal shopping guide, manicure, pedicure, massages, lifestyle coaching, private trainer, babysitting and dietary advice. For questions about this and other offers, please contact our Co-ordination Department. Tel. +41 43 268 75 25,